How Tech Won the Pandemic and Now May Never Lose

How Tech Won the Pandemic and Now May Never Lose


On March 13, 2020, Glenn Kelman, the chief government of the on line genuine estate broker Redfin, was biking to function when he bought a get in touch with from Henry Ellenbogen, a longtime trader in Redfin who had commenced his individual fund.

At Harvard, Mr. Ellenbogen majored in the background of technologies. One particular significant thing he uncovered, he has mentioned, was that engineering is designed very well in progress of people’s skill and willingness to use it.

“Tell me one thing,” Mr. Ellenbogen requested Mr. Kelman, according to an account the chief executive posted on Redfin’s web page. “When persons start out touring houses via an Iphone, will not a lot of them come to a decision, even just after this complete pandemic ends, that this is just a far better way to see residences? And if this full process of acquiring and providing homes generally goes virtual, how will other brokerages contend with you?”

Mr. Kelman, a small preoccupied by how Seattle’s normally bustling streets were being eerily empty, stated he did not know.

“I do,” Mr. Ellenbogen reported. “The globe is switching in your favor.”

This was not a general perspective then, and it unquestionably was not what Mr. Kelman was suffering from. The first verified coronavirus dying in the United States was a nursing property resident in a Seattle suburb on Feb. 29. In just hours, home sellers determined that maybe they did not want strangers respiratory in their residing space and bedrooms. Potential buyers started to pull out as well.

For Redfin, that was the beginning of a crisis. In just a handful of times, it shut down its 78 offices all-around the place. Its inventory plunged, shedding two-thirds of its worth.

“The magnitude of the decline was raising each and every day,” Mr. Kelman explained. He agreed to offer Mr. Ellenbogen extra stock for $110 million, contemplating Redfin could need to have dollars to make it via a long drought. In early April, Mr. Kelman furloughed 41 per cent of the company’s brokers, who had been salaried workforce. Much more than 1,000 persons were impacted.



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Posted by Krin Rodriquez

Passionate for technology and social media, ex Silicon Valley insider.